Introducing Location-Based Communication with BlueLine Grid

BlueLine Grid is proud to introduce a collection of new features for 2017, including cutting edge location-based communication, improvements to 1-click conference calling and mass notifications, universal support for uploading and sending attachments, and revamped organizational controls around onboarding.

The new features demonstrate our commitment to ongoing innovation. Our world is constantly faced with new threats, and our role at BlueLine Grid is to develop and provide government agencies and corporate security teams with the tools they need to help counter them.

With that said, please take a moment to review our first quarter 2017 product updates below.

Location-Based Communication

BlueLine Grid now offers advanced location tracking and instant communication based on geofencing. Perhaps the most powerful tool for mission critical collaboration, geofencing uses GPS technology to allow users to find and select available contacts within a specific area of a map and initiate instant communication, 1-click conference calls, or one-click group chats.

With advanced location features comes a series of new tools for administrators:

  • Map-based location tracking of all team members, in real-time.
  • Create a customized radius to search the proximity of team members from anywhere on the map.
  • User locations that refresh every 8 seconds (however organizations can implement custom refresh cycles).
  • Cross-organizational communication covering multiple jurisdictions and/or departments.

Improvements to 1-Click Conference Calling, Mass Notifications and Attachments

GridCalls are instant conference calls (up to 200 participants) that take place within the app at the push of a button. Now, administrations can add participants to a call in progress on both iOS and Android. The administrator remains in control of the call throughout, having the ability to remove unwanted participants or those who are no longer needed.

Mass notifications are now more useful than ever with the latest release. Leaders with permission can send alerts that reach other communities of interest and can be activated from the mobile app . These notifications can be delivered through the BlueLine Grid app, SMS, voice-to-text or a combination of listed methods.

BlueLine Grid also created a more versatile platform for sending attachments to team members and to outside organizations with shared interests. Previously, users could send an image, video recording, PDF or location as an attachment. BlueLine Grid has added increased functionality for audio recordings, plain text documents and CSV formatted documents.

An Improved Onboarding Experience

Onboarding members to the BlueLine Grid platform has never been more seamless. New features for administrators include:

  • The ability to add members to registered organizations by uploading a CSV file. (Note: BlueLine Grid provides the CSV onboarding template)
  • Organizing onboarded members from available organizations into virtual communities. For a team, this serves the tactical purpose of continuously exchanging information.
  • A Community of Interest (COI) outreach program. As a use-case example, the outreach program could be used to create a cross-organization task force.
  • Control over your organization on a separate Web Application

Please contact us at or [email protected] with any questions.

BlueLine Grid: Enterprise-Grade Collaboration

BlueLine Grid is the mission-critical communications and logistics platform for government agencies and private security operations for a variety of reasons. In this post, we are going to focus on two of the network’s greatest strengths: security and compliance capabilities.

The tools agencies use for mission-critical communications should seamlessly check both the security and the compliance boxes at the backend, allowing frontend users – police departments or corporate security and emergency management teams and more – to focus on the task at hand. The organizations that sew the fabric of our nation’s security have enough problems to solve. It is time for their network to solve the rest.

An often overlooked element of security is trust – a foundational desire of any organization, but a critical need for government agencies and security operations. BlueLine Grid solves the persistent issue of how people within the same organization or different organizations find and connect with one another, as well as how they trust the legitimacy of unfamiliar team members across vast organizations. WhatsApp – and certainly text message collaboration – does not provide organizations with the instantaneous level of trust, control, and therefore legitimacy compared to collaborating on BlueLine Grid.

Another misconception is thinking security and compliance are similar. Granted, while regulations surrounding how we move and store data offer guidance on secure data practices that every organization should follow, the two are still vastly different concepts. While agencies should and must be compliant with current regulations, those regulations should be viewed as a baseline, or bare minimum of security. Rather, organizations – and government agencies in particular — should have compliance tools built into their network.

At BlueLine Grid, secure communication means end-to-end encryption. Encryption in transit, encryption at rest as well as control of the policies that define compliant usage are no longer optional features of a modern secure network. As a government agency or private enterprise, your team messaging and real-time communication should never show up on the front page or fall into the wrong hands – particularly in the midst of crisis or rapid response. BlueLine Grid offers encryption as well as the governance controls to ensure trust, allowing organizations to communicate transparently without the lingering concern of unwanted viewers or recipients.

The latest example of what can happen in lieu of cutting-edge enterprise controls was reported over the holidays by The New York Times, as Federal prosecutors have indicted three Chinese citizens in an email hacking ring that hit seven major M&A law firms based in New York – two of them successfully.

The lesson here is emails are often hacked or otherwise made public. Anyone can buy a police scanner and listen to radio conversations, while text messages live forever on remote servers. Instead, BlueLine Grid turns your smartphone into a secure hub for mass communication, group collaboration or one-on-one conversations.

BlueLine Grid + Fusion Centers

Today we are going behind the scenes to take a look at Fusion Centers — a series of organizations strategically placed throughout the United States, playing a vital role in the fabric of our nation’s security and connecting local law enforcement and corporate security teams with BlueLine Grid.

What are Fusion Centers?

Fusion Centers receive, analyze and share threat-related information among government agencies and the private sector. Most were created under the U.S. Department of Homeland Security as a response to the September 11 attacks. Fusion centers are designed to promote information sharing from the very top (federal agencies) all the way down to state and local governments. Also, Fusion centers are sometimes linked with an Emergency Operations Center, which responds in the event of a disaster.

Why use Fusion Centers?

The value proposition is quite clear: when we share information among jurisdictions and various levels of government, we have a more complete picture. Fusion centers offer information that no other single partner can offer, whether responding to a threat or a natural disaster. Another advantage is the locality of Fusion Centers. As advanced as our national agencies are, a local perspective on evolving events, potential targets, and threats is critical. Fusion Centers allow for that local perspective and for locally-related intelligence to be heard and included.

How does BlueLine Grid help?

Over 37 Fusion Centers, such as the Boston Regional Intelligence Center and Northern California Regional Intelligence Center, use BlueLine Grid daily to communicate with local law enforcement, first responders, and private sector security. Those 37 Fusion Centers reach more than 10,000 organizations and hundreds of thousands of first responders and security personnel.

Consider the application of BlueLine Grid’s products: GridTEAM transforms a smartphone into a hub for secure internal messaging, mass alerts, location tracking and data access, unlocking intra-organizational barriers, and providing collaboration opportunities within an organization or across an entire region. Sounds pretty similar to the function of Fusion Centers, right? That’s why BlueLine Grid is the perfect match.

Fusion Centers use GridCOMMAND — BlueLine Grid’s desktop experience, offering expanded views, communication tools and controls for administrators — to initiate one-click conference calls with hundreds of participants, track their team, start a group chat or connect with an individual from a single control center.  

The bottom line is we are proud to assist in our nation’s security in any way possible, and we believe we are just scratching the surface of intra-organizational communication, trust and information sharing.

Introducing The BlueLine Grid Blog

Welcome to the BlueLine Grid Blog where we will seek to paint an aggregate portrait of how users all over the world are using our products and benefiting from our our critical collaboration capabilities. The Blog will provide insights from clients into our products, background on our technology and Company culture as well as observations on the challenges that we solve each day. Our mission is to constantly re-imagine the future of communication, identifying how technology can solve complex problems of trust, interoperability and efficient information sharing to increase mobile workforce productivity, reduce cost and create rich data.

Lofty goals for a first post. Let’s start with the basics. BlueLine Grid supports the mission-critical collaboration needs of the most demanding government agencies and the world’s leading corporations.

The Company was founded by David Riker, Jack Weiss and Bill Bratton — a seasoned entrepreneur, former elected official, and Police Commissioner — who combined their unique public service and technology backgrounds to solve the challenges inherent in organizational and inter-organizational communication. Government agencies, corporations and other organizations lacked the ability to securely collaborate in the midst of growing international and domestic security threats. Over time, BlueLine Grid evolved into a mobile communications and emergency management platform for government agencies and private enterprise, differentiating its platform with administrative and compliance controls, intra-organizational location tracking, identity management and end-to-end security. Today BlueLine Grid works with police departments, corporations with widely-dispersed mobile workforces, and others to meet their secure, mass communication needs.

Until now, no platform offered an access model enabling highly individualized and customizable user privileges, location tracking and various modes of communication (alerts, messaging, instant calls) in one place. The reality is current forms of organizational communication no longer hold up against domestic hackers, cyber criminals or foreign adversaries. Too often we read emails and text messages in the news which were not intended to be read by millions. More often than not, harmful information is being exposed to the masses.

Most organizations have yet to discover an efficient method to keep internal communications internal. But as a minimum threshold, BlueLine Grid believes sensitive material should always be encrypted, and accessible only on a closed platform like ours. For too long, front line government agencies and private enterprise have relied on email — because nothing else was available.

BlueLine Grid is creating a new standard. We provide customized apps in both the App Store and Google Play for the Los Angeles Police Department, Georgia Bureau of Investigation and many other government and corporate entities.


But product features are only part of the story of “the Grid.”  For us, it is about the power of the network, connecting organizations to their mobile employees with a platform that allows each to connect to other corporations and even government agencies.